Effective Date: March 20, 2009
Ravenel Art regards the privacy and protection of its clients' personal data as extremely important. To enable your complete confidence in providing us with your personal information when using our web site and our services, we have drawn up the following policies concerning the collection and use of personal data.
Ravenel Art will collect, record, store and use your personal data to enable us to provide you with the best possible service in terms of consigning and purchasing property or services. We will also use your personal data to advise you of forthcoming sales, events and services unless you chose not to receive this information.
When providing personal information on our website you may have the option of choosing to, or not to, receive promotional information from us. You may request us to discontinue such correspondence at any time by sending us an e-mail.
We will not share your Personal Data with anyone outside the Ravenel Art Group.
However, we may need to disclose your personal data to agents or contractors of Ravenel Art to enable us to complete transactions. All agents or contractors are required to keep any information confidential and will not use the information for any other purpose than to carry out the services they are performing for Ravenel Art.
Any personal data you provide to us is securely stored in a database held by Ravenel Art in Taipei to which only authorized Ravenel Art employees and agents have access to the extent necessary to perform their functions. All our employees are required to sign a confidentiality agreement in which they agree to treat personal data as strictly confidential.
In general, you may browse our Internet site anonymously. However, some online services require the collection of personally identifying information, such as your name, address, and, if appropriate, your credit information.
For transactions over the Ravenel Art web-site involving particularly sensitive information, such as credit card numbers and accounting information, Ravenel Art will employ accepted transmission and storage protocols, such as encryption, to prevent this information from being disclosed. This means that when you type in sensitive information such as credit card details, it will be automatically converted into codes before being securely sent to us over the Internet.
This information will be used for processing transactions but may also be used for internal data processing, such as compiling statistical information about your interests and the use of our Internet site. As a service to you, we may also use this information to customize the content we offer.
In order to provide you with timely notice about upcoming auctions and events, Ravenel Art may send you email notices based on your expressed interests and bidding history. To facilitate this service, Ravenel Art may note some of the pages you visit on our website.
The Ravenel Art site may contain links to other Web sites. None of the information that you provide to us will be transmitted to other Web sites. Ravenel Art is not responsible for the privacy practices or the content of such Web sites.
Ravenel Art may also use a personalization technology called a "cookie". Cookies are small data files that are sent to your browser or related software from a Web server and stored on your computer's hard drive. Cookies allow us to track where you travel on our Web Site and what you look at. They enable us to provide you a personalized service.
If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your Web Site password or credit card information) via e-mail or to a web site that does not seem to be affiliated with our Web Site, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us by e-mail.
While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a Court Order, if we are requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of Ravenel Art.
If you have any questions or comments regarding our online privacy practices, you may contact us at feedback page or by sending us an e-mail